Due to security reasons, we provide support only via email. Do not trust anyone in messengers who claim to be the CWallet support representative. Scammers may contact you on Facebook, Twitter, or Telegram - we do not have any customer support there.


The CWallet team members never message you first, never ask you for crypto or deposit and never ask your seed phrase.


CWallet has human support who are 24/7 on duty. They will be back to your inquiry as soon as possible. Sharing as many details as possible will quicken the process - we will appreciate that.


Do not forget, our customer support never asks for your seed phrases. Do not share it with anyone.