If your device where you have your CWallet installed is not available, you can restore access to your wallet with the seed phrase.

- Download CWallet,

- Open CWallet,

- Choose "I already have a wallet" to import the existing wallet:

Launch the app and be ready to fill in the seed phrase you have.

If you lost your seed phrase, even the customer support team will be powerless to help. CWallet never stores any seed phrases or personal data on its servers. Losing seed phrase means losing access to a wallet for good.