Your seed phrase is the main key to your wallet. That's why it's extremely important to keep it safe and not to share it with anyone else. Unfortunately, if you haven't backed up your wallet or lose your seed phrase, that means you've lost your wallet also.

Carefully write your seed phrase down. The words must be saved in exactly the same sequence as they are shown. 

Your seed phrase should be saved somewhere safe where no one can have access to it. We do not advise you to keep it on your device or somewhere digitally. The seed phrase is a key to your wallet and that's why it must not be shared with anyone.

The best way to store your seed phrase is to store it on paper. Never trust anyone who asks you for your mnemonic. Please remember: our customer support never asks for your seed phrase.