Before your transaction hits the blockchain, it should be first checked by you, along with all details, including amount, crypto asset, and address, and the...
CWallet does not charge any fees when Sending or Receiving the crypto. However, in order to confirm your transaction in the blockchain, a transaction f...
If you need to restore access to your CWallet (in case you change or lose your device, or delete the app and re-install it), you need to have your seed phra...
Your seed phrase is the main key to your wallet. That's why it's extremely important to keep it safe and not to share it with anyone else. Unfortuna...
Every blockchain transaction has a unique ID, known as "hash". The simplicity and transparency of blockchain transactions let any users check thei...
If you open the app and see any transactions you haven't done, please contact our customer wallet support to check. Provide us as many details as possib...
Each time you open the app, it starts synchronizing with the blockchain to get updated information. Check your Internet connection and make sure it's fa...
Different transactions take different amounts of time to get confirmed and finally posted to your wallet. With the hash, you can check within the blockcha...
Due to security reasons, we provide support only via email. Do not trust anyone in messengers who claim to be the CWallet support representative. Scammers m...
Unfortunately, you can have only one wallet on your mobile device at once. You can create several wallets and manage them with your seed phrases.
